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Do you price match?
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We will match any advertised price or you get a $10 FREE.
To learn more about our price-match program >> Click Here <<
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Payment Methods
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We accept the following payment methods :
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Personal Check
Bank Check
International Money Order
Money Order
Cashiers Check
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Paypal
Visa
Mastercard
Discover
American Express
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Western Union
Money Gram
Bidpay
Bank Wire
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Returns Policy
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Click here to read about our Extended Returns Policy for the Holiday Season
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If for any reason you are not completely satisfied with your frames, you may
return them,within 14 days for a refund. Refunds will be issued within 7
business days from receipt of the item
and will be subject to a 20% restocking fee.
Shipping costs will not be refunded.
If you opted for FREE SHIPPING keep in mind shipping costs will be deducted from your order upon return.
Please contact us at sales@eyewearus.com to let us know about the return and you will be issued a RMA #.
The item must be in brand new perfect condition, the same as when you received it.
All returned merchandise must be in its original saleable condition when
received. Please be sure to include all of the original material
that we sent with the merchandise.
Items must be sent via any Insured Carrier for shipment with Signature Confirmation.
We cannot be responsible for items that are lost in the mail on the way back to us.
Please write your name, address, email address,
order number, and date you placed the order on a separate piece of
paper. Send this information in the package to the following
address:
Playco Corporation
c/o EyeWearUs.com
RETURNS DEPARTMENT
56 Beaumont Street
Brooklyn, NY 11235
In the event we have to special order an item for you there are no refunds or exchanges.
The items are FINAL SALE.
We do NOT do refunds or exchanges on Prescription Orders eyeglasses and/or custom lense replacements.
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Exchange Policy
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Sometimes its hard to shop on the internet for items. We want to you rest assure that exchanging items that you are not happy with is easy at EyeWearUs.com.
Simply send back the item within 14 days with a short note indicating which item you want to replace with and we will happily make all the neccessary arrangements. If you paid with a credit card
we will bill your card for the difference in price or credit your card if there is a credit. Shipping fees will be charged once again. Send to the following address:
Playco Corporation
c/o EyeWearUs.com
EXCHANGES DEPARTMENT
56 Beaumont Street
Brooklyn, NY 11235
Please keep in mind all exchanges will be subject to a 20% exchange fee.
In the event we have to special order an item for you there are no refunds or exchanges.
The items are FINAL SALE.
The item must be in brand new perfect condition, the same as when you received it.
All exchanged merchandise must be in its original saleable condition when
received. Please be sure to include all of the original material
that we sent with the merchandise.
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What are Polarized lenses?
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Polarized lenses are used in sunglasses to reduce glare from reflective
surfaces such as the surface of water or the hood of a car. They accomplish this
through a process called polarization, much like a venetian blind controls
sunlight through a window. Sunlight itself is not polarized - light from the sun
will either be absorbed or reflected horizontally, diagonally or vertically. The
problem this causes lies in the horizontal reflectivity. Sunlight bouncing off a
horizontal surface will strike the viewer's eyes at a similar angle. This means
the glare from the surface of the water or the road or the car hood will be
B. Polarized lenses have a laminated surface containing vertical stripes.
These stripes only allow vertically-polarized light to enter the wearer's eyes.
Glare is eliminated because the horizontally-polarized lightwaves cannot bypass
the polarized filter.
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What is UV Protection?
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The sun emits ultraviolet radiation which is damaging to the eyes. Lenses
with ultraviolet protection prevent that harmful radiation from touching your
eyes. Polycarbonate, high index, polarized, and sun-sensitive lenses all
automatically contain UV protection. Hard resin lenses need an additional
coating to add UV protection. According to United States Federal law, all
sunglasses sold in the United States must have UV protection. However, many
low-priced sunglasses for sale through street vendors do not comply with this
rule. Using tinted lenses without UV protection is extremely damaging to your
eyes, because the dark tint causes your pupils to dilate and increases the
surface area of your retina that can be damaged by the ultraviolet
radiation.
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Do you supply a catalog?
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No - Because we are continually updating our website, with new products we are
not able to supply a printed catalog.
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Cancelled Order?
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In the event the order is cancelled before we ship the item, a 20% cancellation
fee will be applied.. Shipping costs will be refunded completely. The reason behind this process is that once you place an order it goes right to our vendors for shipping and we are not allowed to stop the order.
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Cancelled Layaway Order?
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In the event the layaway order is cancelled. You will be refunded all payments except for the first.
Due to us having to order the item we are unable to refund you fully.
Shipping costs will be refunded completely. The reason behind this process is that once you place an order it goes right to our vendors for payment and we own the item.
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Do you use Stock Pictures?
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What makes us stand out from the rest of our competitors is that we NEVER use stock pictures of the items. We take a lot of pride in our merchandise and we photograph each item seperately from 5 different angles.
What you see is what you get. We never bait and switch.
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Things you should know about Sunglasses?
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EyeWearUs.com, the internet’s largest retailer of discount designer sunglasses offers over
25 brands of sunglasses at prices discounted as much as 20-70% off retail. We
carry hot designer sunglass brands such as Gucci, D&G, Dior and Tom Ford,
well as the ultra-cool sport sunglass brands such as Ray Ban. All of these
brands are always offered at a discount!
There are many different lens
and frame technologies on the market today. When choosing a frame/lens, be sure
to pick sunglasses that fit close to your face and works with your lifestyle.
Active people may be better off with a plastic frame and polycarbonate plastic
lens, as they are more impact resistant and lightweight as compared to glass
lenses which are heavier and scratch resistant. Many sunglasses also have
polarized, mirrored and photochromic lenses to provide extra protection in high
light situations.
Most importantly, sunglasses protect your eyes from
harmful Ultraviolet radiation (UV). UV radiation comes naturally from the sun
and is comprised of invisible rays that can be classfied into three different
types. The three bands of UV light are: UVA, UVB and UVC. UVA & UVB are the
ray one should be concerned with when purchasing sunglasses. When our eyes are
exposed to direct sunlight, these rays can be damaging to the cornea and retina
and can eventually cause cataracts. Wearing sunglasses reduces the strain on the
eyes, eliminates the sun’s glare and, therefore, reduces the chance of getting
cataracts. When purchasing a pair of sunglasses, be sure the lenses block at
least 98% of these UV rays. Many of the higher quality sunglass lenses on the
market claim to block 100% of these damaging rays. ALL of the discount
sunglasses available for sale at EyeWearUs.com provide 98-100% protection from
harmful UV radiation.
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Safe Shopping Guarantee
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We guarantee that every online transaction you make will be 100% safe. This
means you pay nothing if unauthorized charges are made to your card as a result
of shopping at our online store. Under the Fair Credit Billing Act, your bank
cannot hold you liable for more than $50.00 of fraudulent charges. If your bank
does hold you liable for any of this $50.00, we will cover the entire liability
for you, up to the full $50.00. We will only cover this liability if the
unauthorized use of your credit card resulted through no fault of your own from
purchases made while using the secure server. In the event of unauthorized use
of your credit card, you must notify your credit card provider in accordance
with its reporting rules and procedures.
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International Shipping Policy
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All items that are sent overseas are shipped with the United States Postal Service.
The items are ALL MARKED AS GIFT so that there are NO CUSTOMS FEES , NO DUTIES and NO TAXES.
We do all we can to make our international customers happy.
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Prescription Orders
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All orders for prescription eyeglasses and/or custom lense replacements are considered a special order. Prescription orders do not adhere to the normal 72 hours processing time.
Prescription orders may take up to 7 business days to process. We do NOT do refunds or exchanges on Prescription Orders and/or custom lense replacements.
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Holiday Extended Returns
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All orders placed between 'November 1st 2009 and January 8 2010’ have been extended for returns till January 15th 2010. Time has been extended only.
Item must be in original new condition. Orders returned during this period must not arrive any later than 5pm on the 15th of January 2009. Items received after this date that were delayed as a result of the actions or omissions of third parties, including postal organizations, may be accepted at our discretion. However, we advise that you allow at least 5 working days for returns to reach us.
All terms and conditions apply as above.
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Our Responsibility for 3rd Parties.
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We can not be held responsible for merchandise damaged by a third party optical store. If your local optomotrist damages our eyewear in an attempt to install a prescription we are not responsible under any circumstances.
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